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Main: Noel-Levitz Survey Results - Spring 2007

Noel-Levitz Survey Results - Spring 2007
Eighty-eight MVC Spring 2007 credit classes were selected by stratified random sample to participate in the Noel-Levitz Student Satisfaction Inventory Survey.  A total of 1,655 surveys were distributed during the week before Spring Break 2007 to the 88 faculty members involved.  Faculty members were asked to administer the surveys during one of the class periods within the two week period after Spring Break (March 19-30, 2007).  A total of 968 (58%) completed surveys were returned.  The 968 student responses represent 14.5% of the College’s Spring 2007 credit student headcount and are representative of the MVC student body. 
The following reports present the MVC Spring 2007 Noel-Levitz Results:
This HTML report contains the results of the survey that was administered on the MVC campus.  You will want to use the drop down menu located in the upper right corner of the HTML report to navigate to the individual reports included in this document. You can simply select the report page you want to review. Please note that this report is interactive; you can sort on the individual columns to view the data in multiple ways. You can also print from this document.
A one page report listing the Strengths and Opportunites identified in the SSI Survey results.  There are 20 Strengths - survey items of highest importance to MVC students and rated with greatest satisfaction; and 8 Opportunities - items of highest importance to MVC students and rated with least satisfaction.  "Repeat" Strengths and Opportunities from the MVC Spring 2002 results are also noted.
A two page report listing the results of the 10 MVC campus experience Items rated with the SSI importance and satisfaction scales; the six point MVC multiple choice item covering areas used by students to find information about MVC; and a list of MVC student declared Majors.
MVC Spring 2007 Results Compared to MVC Spring 2002 Six page report comparing the MVC Spring 2007 SSI Survey Results to the MVC Spring 2002 results.  The report begins listing Spring 2007 survey items recording a significant increase in average satisfaction, and those with a significant decrease over the Spring 2002 results.

Understanding the Noel-Levitz Student Satisfaction Inventory Results:  Campus experience items and 1-80 are each rated two different ways:  1) "Importance" on a scale of 1-7; and 2) "Satisfaction" on a scale of 1 to 7; with 7 representing the highest.
On the various "Items" and "Scales" reports, the first column displays average Importance for the 900+ students who rated this item.  The second column displays average Satisfaction and the Standard Deviation of that average Satisfaction (how widely disbursed are the responses); and the third column shows the "Performance Gap" the difference between average Importance and average Satisfaction.
Average Importance above the midpoint (>6.1) indicates those items that are most important to MVC students.  Items with Average Importance above the midpoint, and with Average Satisfaction in the top quarter of the responses (5.31+) are considered institutional strengths.  Conversely, items with Average Importance above the midpoint, and with Average Satisfaction in the bottom quarter of the responses (<4.93) or that have Performance Gaps in the top quarter (1.03+) are considered institutional opportunities (A.K.A. challenges).  The "Strengths and Opportunities" report may help put this into perspective.
The Noel-Levitz Surveys Interpretive Guide provides a more complete explanation of how to interpret the MVC Spring 2007 Noel-Levitz Survey Results.

About the Noel-Levitz Student Satisfaction Inventory:
The Noel-Levitz SSI Survey is a nationally normed survey given to over 2,000,000 students in hundreds of colleges and universities since the 1990s.  It measures student satisfaction and priorities, showing you what campus experience issues are important to students as well as how satisfied students are with the issue.  The Community, Junior, and Technical College version of the SSI measures student satisfaction and priorities on a wide range of college experiences using 70 survey items.  Results from these 70 items are reported individually and in 12 categories called "scales".

Sample SSI Survey Instrument

The 2006 National Student Satisfaction and Priorities Report