Campus Police and Safety Procedures

​DCCCD College Police at Mountain View


The Dallas County Community College Police Department, at Mountain View College, provides 24 hour service to the campus community year round.  Officers provide a full range of public safety services including criminal investigations, campus patrols, courtesy escort upon request, medical and fire emergency response, enforcement of all applicable state/federal laws as well as DCCCD rules and regulations. Additional information about the Police Department and the services offered can be found at the department's Web page:

Emergency Procedures

The DCCCD Police emergency phone number is 972-860-4290.  The college police carry two-way radios and respond to emergency calls 24 hours a day year round.

Call College Police immediately to report:

Accidents, injuries, or serious illnesses.  College police are CPR/AED certified and trained to evaluate and summon appropriate outside assistance if necessary.  College police will contact the medical assistance if necessary.

When reporting an accident or emergency:

  • Tell police what happened.  (Did someone faint?  Is the person having difficulty breathing or having a seizure?)
  • Give the exact location of the victim (building and room number).
  • Stay with the victim until help arrives.

Observation of a Crime, Suspicious Person, Disruptive Person, Auto Accident or Unusual Activity on Campus

  • Give police exact location of the incident.
    • (Parking lot number, building and room number)
  • Be prepared to give description of vehicles, persons involved in incident.
    • (License plate number, color and make of vehicle, hair, height, and description of clothing)
    • Observe and report the direction a suspicious person or vehicle took when leaving the scene.

Emergency Messages to Students or Staff

Any emergency calls from an individual attempting to contact a student or staff member should be made to the College Police Department at 972-860-4290.  Any individual coming on campus to locate a student for an emergency should contact the College Police in W135 (West Building).


During a fire drill or evacuation, follow instructor's directions since he/she is responsible for evacuation of the class.  The primary objective is to have a successful and injury-free evacuation.

Emergency Alarm Signals 

  • Sound of a fire alarm – EVACUATE BUILDING, and move beyond the EVACUATION POINT. There are signs directing everyone to the EVACUATION POINT near each building's exit. Available CERT members will also assist in directing people to the proper location.
  • College police will give an "all clear" notification when it is safe to return to the building. 

General Guidelines

  • If you locate a fire in the building, call College Police at 972-860-4290, and give the location of the fire.
  • Regardless of how large or small the fire, REPORT IT FIRST; then attempt to put the fire out, if it appears possible to do so.  (If the fire is the result from chemicals, or chemical explosions do not stay to put out the fire, leave the area immediately).
  • It is wise for all persons to be familiar with building exits from every classroom. 

Specific Guidelines for Building Evacuation

Upper Floor Levels

The instructor will be the first person out of the classroom and will lead the students, single file, to the nearest stairs or exit.  Do not use elevators, as they can become dangerous firetraps. 

Be calm and do not crowd ahead of others at the stairwell entrance and cause a traffic jam.  DO NOT PANIC. 

Instructors should step aside and wait until all students have entered the stairwell.  Students should fill the stairs.  NOT SINGLE FILE. Priority should be given to upper floor student traffic if the area becomes congested. 

Wheelchair and blind individuals are to be guided to the area outside Room W200 (part-time faculty preparation area).  This stairway provides three modes of exit on the bridge level and provides a central location for the dispatch of additional assistance.  

Ground Floor Levels

The instructor will be the first person out of the classroom and lead the students to the nearestexit. Do not use elevators.  They can become dangerous due to fire and/or fumes. 

Evacuation of individuals with disabilities:
  • During evacuations, the fire department currently advises people not to carry individuals with disabilities downstairs, and, of course, never use an elevator during a fire.
  • Attempt a rescue evacuation only if you have had evacuation rescue training or the person is in immediate life-threatening danger and cannot wait for professional assistance.
  • Always ask someone with a disability how you can help and their permissionbefore attempting any rescue technique or giving assistance. Ask how he or she can best be assisted or moved, and whether there are any special considerations or items that need to come with the person.
  • In an evacuation from upper floors, if the elevators are unavailable (example: fire), the fire department recommends that you assist people with physical disabilities to the nearest accessible fire-rated stairwell, preferably near elevators, so first responders can override the elevator's fire-mode if it is safe to do so. Choose a visible spot out of the traffic flow.
  • If unable to exit a floor during a fire, in most buildings, inside a fire-rated stairwell is the place to wait for first responders.
  • Immediately send someone or go down the stairs and locate a first responder or CERT member who can relay the information to the Incident Commander, who will then dispatch first responders to the individual's location.
  • The fire department states that well-meaning individuals may cause injury or death to themselves or to their disabled friend if they attempt an untrained rescue. 

Evacuation Plan for Students with Special Needs 

Second Level Wheelchair Students

Meet at the elevator. A designated team will meet students near the elevator in order to facilitate lifting and transporting the students down the stairs to safety. 

Main Level Wheelchair Students

Proceed to the nearest handicapped exit. The exit between the W Building and H Building is equipped with push-button activated automatic doors.  In the event that this door is involved with the disaster or fire, students will proceed to the West entrances located across from the learning center or near room W181.  Both entrances have wheelchair-accessible ramps. 

Wheelchair-Bound Students on the East Side of Campus

Exit the East main doors. If the doors are blocked or involved in the disaster, the students will exit just past the Facilities area (near room E60).  This exit involves steps and a designated team will meet wheelchair students at this exit to carry them and their wheelchairs to safety.